Privacy policy

April 13, 2021

Hi! We're trying to keep these legal pages a easily digestible as possible. If you have any questions or feel something is missing, please let us know.

Okay, here we go:

When we say "Company", "we", "our", "us" or "Service" in this document, we are referring to Bucket.

We strive to only collect data that is required for us to provide you with the Service. We do use third party services to operate the Service, like server hosting, payment processing and customer support.

We will never sell your data.

The data we collect and why #

As a visitor #

  1. We use Plausible) for basic website visitor analytics. Plausible does not track any personal information.
  2. We use Intercom for customer support. Intercom will gather some personal information and set a cookie, especially if the chat widget is engaged. For more information, see the "How Intercom tracks and stores data"

As a customer #

  1. We use Plausible) for basic website visitor analytics. Plausible does not track any personal information.
  2. We collect email address and name from your Google account upon creating an account on Bucket.
  3. We use a cookies to keep you logged in on app.bucket.so and to remember various user interface preferences.
  4. We use DigitalOcean for server hosting. All servers are located in Frankfurt, Germany.
  5. We use Stripe for payment processing.
  6. We use Postmark for transactional email. We have disabled both open tracking and link tracking on all emails.
  7. We use Intercom for customer support.
  8. We send data through Segment to Intercom and Bucket.

Data storage #

Bucket uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Bucket. Although Bucket owns the code, databases, and all rights to the Bucket application, you retain all rights to your data.

As mentioned, Bucket's server infrastructure is provided by DigitalOcean, and all data is stored in their Frankfurt region.

Data retention #

We will retain your data as long as your account is active, meaning we will keep your account and account data until you choose to delete it. You can delete your account and account data at any time by emailing support.

Cookies #

Cookies are required to use Bucket.

Changes #

When you use our Service, you are agreeing to the latest Privacy Policy. We may update the Privacy Policy in the future. If we make significant changes to our policies, we will announce so on our blog.